• Implemented progressive clinical processes and systems to better meet standards of care in a time of significant change in post-acute care

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• Developed an Antibiotic Stewardship program, including writing a policy manual, developing standardized antibiotic prescribing forms, creating a system for tracking quality data, and providing education to all involved

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• Developed a comprehensive Infection Prevention and Control program

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• Project manager at an organizational level to plan for the RUG IV payment model, achieving better than projected outcomes both financially and clinically

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• Project manager for implementing a clinical electronic health record (EHR) in both acute care, skilled nursing and assisted living

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• Redesigned a Restorative Nursing program that improved function in residents and enhanced reimbursement

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• Developed a wound prevention and treatment program, resulting in lower facility acquired pressure ulcers and improved healing rates 

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• Designed and implemented processes to help ensure sufficient and well-trained staff while remaining within facility budget

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• Researched and implemented strategies for reducing turnover of CNAs by 70% in one year

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• Developed nursing protocols to better manage high risk medical conditions such as CHF, Pneumonia, COPD, UTIs, and skin/wound infections to reduce ER transfers and hospital readmissions

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• Developed an organizational QAPI plan, including writing policies and procedures, and providing education appropriate to various roles and departments; further refined the clinical QAPI program, ensuring at least one QAPI project per facility at all times using a formal QAPI process

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• Led many organizational and facility-wide data-driven QAPI projects achieving improvement in a wide range of clinical and operational areas

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• Provided support during the survey process, keeping staff calm and focused, ensuring complete and organized information was provided to surveyors, assisted with writing and implementing the plan of correction, and writing Informal Dispute Resolution (IDR) arguments

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• Chaired joint-operating committees with hospital and community partners with goals of building stronger relationships, improving transitions of care, and reducing hospital readmissions. 

 

• Designed and implemented a company-wide Nurse Practitioner program, providing acute and regulatory visits in the skilled and assisted living facilities. 

 

• Project manager for opening 3 skilled nursing facilities and one assisted living facility, including moving approximately 85 skilled and long-term care residents to a facility in one day.